Shipping Policy

Welcome to danora.top! At Lodano, we are committed to delivering your orders efficiently and reliably. Please review our shipping policy below for details on how we process and ship your purchases.

Order Processing Time

All orders are processed and shipped from our facility in Sacramento, CA. Please allow 1-3 business days for your order to be processed before shipment. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Methods & Costs (Domestic – US)

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Standard Shipping: Estimated delivery within 3-7 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing.

Free Shipping: We are pleased to offer free standard shipping on all domestic orders over $50.00 USD.

International Shipping (US & EU)

Lodano proudly ships to customers within the United States (US) and the European Union (EU).

International shipping costs and delivery times vary depending on the destination country and selected shipping method. These will be calculated and displayed at checkout.

Customs, Duties, and Taxes: Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Delivery times for international orders can range from 7-21 business days, depending on customs processing and local delivery services.

Shipping Confirmation & Order Tracking

You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours.

Damages & Lost Packages

Lodano is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier to investigate. We will do our best to assist you in resolving the issue.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • Email: [email protected]
  • Phone: 916-360-8328
  • Address: Lodano, 2809 Timber Ridge Road, Sacramento, CA, US

For more information, visit our website: danora.top

Last Updated: June 20, 2024